Thailand’s utility cuts disrupt cross-border call center gangs
BANGKOK, THAILAND — Thailand’s aggressive crackdown on cross-border call center scams has led to the release of over 100 workers, who were sent back to Mae Sai district in Chiang Rai.
The Thai National Security Council implemented utility cuts last week, targeting five Myanmar border areas notorious for scam operations. These measures, which include halting electricity, internet, and fuel exports, have disrupted criminal networks in Tachilek, a Myanmar town bordering Thailand.
Over 100 workers freed amid Thai crackdown on scams
Sources in Tachilek confirmed that the power shortages forced scammers to release their employees on February 9. Many of these workers were reportedly involved in online scams and gambling operations.
The crackdown also saw a significant drop in vehicles transporting scam employees across the First Thai-Myanmar Friendship Bridge.
Myanmar raids target gambling and scam operations
From February 8 to 10, Myanmar authorities launched raids on gambling dens and scam hubs in Tachilek. Several operators and affiliates were arrested during these operations. Officials believe that scammers may relocate to other areas as suppression efforts intensify.
However, the utility cuts have also caused periodic electricity and fuel shortages for local residents, leading to rising fuel prices in nearby villages.
Viral video sparks outrage over call center abuse
The crackdown coincides with public outrage over a viral video showing a call center worker being brutally beaten by gang members.
The footage, shared by the Drama-addict Facebook page, depicts the victim tied up and assaulted in a compound housing over 800 scam workers of various nationalities, including Thais, Pakistanis, Ethiopians, and Kenyans. Thai police are investigating the video’s authenticity while coordinating with Myanmar authorities to locate the perpetrators.
Thai-Myanmar cooperation strengthens against scam networks
Lt Col Nay Maung Soe of Myanmar’s Border Guard Force (BGF) also pledged continued cooperation with Thailand to dismantle scam networks. He revealed that over 2,000 victims have been rescued and repatriated so far, primarily to Thailand due to its proximity.
The BGF is working closely with diplomatic missions to address the issue without harming local communities.
Economic and regional impacts of anti-scam measures
Thai officials estimate that scam calls targeting its citizens have dropped by 40–50% since the crackdown began. However, concerns remain about potential economic retaliation from Myanmar, such as border closures that could disrupt trade. Authorities are monitoring the situation closely while exploring additional measures to curb cross-border crimes effectively.
This decisive action highlights Thailand’s commitment to combating transnational crime while balancing regional stability and humanitarian concerns.
