• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » AI, skills-based hiring among top IT workforce trends in 2024

AI, skills-based hiring among top IT workforce trends in 2024

IT Industry Outlook 2024
Photo from CompTIA

ILLINOIS, UNITED STATES — The evolving landscape of artificial intelligence (AI), cybersecurity, and shifts in employment practices within the IT sector are among the ten key trends set to shape the technology landscape in the coming year, according to the Computing Technology Industry Association (CompTIA).

CompTIA forecasts that while the hype around generative AI like ChatGPT may fade, AI adoption will continue evolving business workflows.

Over 20% of companies are actively incorporating AI into their technology and business workflows, while another 56% are either experimenting with AI solutions in some way or researching and evaluating the tools for potential future adoption. 

Additionally, CompTIA predicts accelerated moves towards skills-based hiring, allowing employers to tap wider, more diverse talent pools by prioritizing expertise over credentials. 

Nearly 40% of companies already have skills-based guidelines, and extending this model to internal career development is seen as a natural next step.

“Extending the skills-based approach beyond hiring into career development is the next natural step,” said Carolyn April, CompTIA’s senior director for industry analysis.

Companies also focus on diversifying their workforce, targeting various age groups for staffing and customer engagement. CompTIA found 46% of respondents said the average age of their tech workers is between the younger 25 and 34 age group, but 45% also said their average age is between 35 and 54.

With cybersecurity threats becoming more sophisticated, IT professionals are expected to possess beyond-the-basics cybersecurity skills. 

Almost half (45%) of companies are increasing 2024 spending on cybersecurity-related areas. Others aggressively provide upskilling opportunities (43%), while another 38% want to hire more cybersecurity specialists.

Despite the challenges, there is a notable sense of optimism among IT professionals regarding their career paths and the broader technology industry. Seven in 10 IT professionals feel optimistic about their future, driven by opportunities for growth and innovation in their fields.


Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image