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News » transcosmos center in China gains job training certification

transcosmos center in China gains job training certification

transcosmos China training certification
Photo from transcosmos

XI’AN, CHINA — Business process outsourcing (BPO) firm transcosmos inc. achieved a significant milestone with its Xi’an Center in China receiving certification as a Job Training Center. 

This recognition comes as part of the company’s commitment to corporate social responsibility and its efforts to support local employment for young adults.

transcosmos’ employment initiatives in China

Located in the Xi’an High-Tech Industries Development Zone, the transcosmos Xi’an Center has been proactive in offering training programs tailored for new graduates and young adults. 

This initiative aligns with the Chinese government’s push for practical on-site training and internship opportunities. 

The certification process involved rigorous evaluations, including document reviews, on-site observations, and qualification screenings. With this certification, transcosmos plans to offer over 50 internships to help young individuals enhance their business skills and secure quality jobs.

Strengthening its academic partnerships

transcosmos has been fostering industry-academia collaborations and providing on-the-job training and employment support, including for people with disabilities. 

The Xi’an Center’s certification as a job training facility underscores the company’s dedication to working alongside local communities to address employment challenges and support the next generation’s workforce.

Growth and further expansion in China

transcosmos continues to expand its BPO business in China, aiming to create more local employment opportunities and contribute to the prosperity of the communities it serves. The company’s history in China dates back to 1995, with its first call center opening in Shanghai in 2006. 

Today, transcosmos has a presence in 23 cities across China, offering a wide range of services such as contact center solutions, e-commerce, customer experience, digital marketing, and system development for both Chinese and international brands

transcosmos’ Xi’an Center boasts over 700 workstations and is equipped with modern amenities such as training rooms, meeting spaces, a staff lounge, and a gym. 

The center provides technical support and contact center services to prominent brands across various sectors, including internet services, consumer electronics, drones, digital architecture, and new energy vehicles.

transcosmos is a Japan-based innovative call center solutions and BPO services provider. It recently secured the #184 spot in the OA500 2024, an objective index of the world’s top 500 outsourcing companies.

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