• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » U.S. Congress seeks tighter controls on VA’s troubled EHR program

U.S. Congress seeks tighter controls on VA’s troubled EHR program

U.S. Congress seeks tighter controls on VA's troubled EHR program
Photo from Reuters

WASHINGTON, D.C., UNITED STATES — Lawmakers are pushing for tighter controls over the U.S. Department of Veterans Affairs’ (VA) problem-plagued electronic health record (EHR) modernization program and remaining plans to integrate Oracle Health EHR. 

Congressional plan targets EHR modernization failures

The proposed oversight plan, as reported by Healthcare IT News, seeks to address the VA’s struggle in its EHR modernization effort, which has been marred by cost overruns, training gaps, and patient safety risks. 

The draft legislation would give Congress the power to oversee deployments, hold leaders accountable, and require detailed reports on resources and preparedness prior to new installations.

One requirement is that the VA must provide baseline clinical workflows within 90 days and ensure consistency across its facilities. 

“This provision mandates that VA conduct a full inventory of clinical workflows, compare them to best practices, and set a national baseline,” said Cole Lyle in his written testimony, Director of the Veterans Affairs and Rehabilitation Division at the American Legion.

“Why is this important? Because inconsistent workflows across sites have caused breakdowns in communication, training gaps and patient safety concerns,” he added, noting that such variation in the work process has resulted in some safety issues and communication failures, which is why standardization plays a very important role in taking care of veterans. 

Moreover, the VA will be required to provide an implementation readiness report 90 days in advance of each rollout, covering funding, staffing, and technical support.

Safeguarding data and improving governance

The draft also includes strict prohibitions against the monetization or misuse of veterans’ health data in contracts with third-party vendors. This move follows growing concerns about data security and patient privacy in the context of large-scale digital health transitions. 

Vendors would be contractually barred from selling or exploiting covered information within a year of the bill’s passage.

The proposal also outlines a clear governance structure, dividing oversight among the Deputy VA Secretary, the Under Secretary for Health, and the Assistant Secretary for IT. 

While the VA supports the intent, Cherri Waters, acting Deputy Chief Information Officer (CIO), noted the need to refine technical aspects. Lawmakers argue that defined roles and stricter data rules will prevent future mismanagement and ensure smoother EHR adoption.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image