Verint partners with Eventus for customer engagement solutions
MELVILLE, NEW YORK — Customer engagement firm Verint has partnered with Eventus Solutions Group to offer Verint Digital-First Engagement solutions to enterprises and mid-sized organizations throughout the world.
This partnership with Eventus, a subsidiary of IT firm Tech Mahindra, comes amid a huge consumer shift to digital platforms.
“We are excited about this new partnership between Verint and Eventus Solutions Group. As a leading BPO, we know the importance of digital-first engagement in today’s world. This partnership will enable organizations to create differentiated experiences for their customers, improve customer engagement, and drive digital customer experience transformation in our key markets,” said Tech Mahindra Senior Vice President Bharath Vasudevan.
Verint helps organizations meet customer expectations through solutions that revolve around conversational AI, engagement channels, and knowledge management.
Over 10,000 organizations, including 85 of the Fortune 100 companies, are using the Verint Customer Engagement Platform to improve customer experience.