VFS Global partners with RAI Institute for ethical AI
ZURICH, SWITZERLAND — VFS Global, an outsourcing and technology services specialist for governments and diplomatic missions worldwide, announced a strategic partnership with the Responsible AI Institute (RAI Institute).
This collaboration aims to champion the development of ethical AI solutions tailored to the needs of visa processing and citizen services.
Championing ethical AI development for visa processing
The RAI Institute, a non-profit organization based in the United States, is dedicated to fostering responsible AI practices within organizations. Through this partnership, VFS Global will leverage the RAI Institute’s expertise in AI ethics and data privacy.
This will ensure that all AI solutions developed are secure, ethical, and aligned with the operational needs of visa processing.
Zubin Karkaria, Founder and CEO of VFS Global, emphasized that this new partnership reinforces their dedication to ethical AI development.
“We have always been at the forefront of technological innovation, committed to ensuring security, integrity, and strict compliance with the regulatory frameworks of our [client governments],” he added.
Advanced development centers for secure AI innovation
VFS Global will exclusively develop all AI solutions within its advanced development centers located in Mumbai, Dubai, and Berlin. These centers will serve as collaborative platforms where the company will work closely with client governments to tailor solutions that enhance visa processing efficiency, security, and user experience.
This approach ensures that VFS Global retains full ownership and control, allowing it to implement the highest standards of security and safety.
Alyssa Lefaivre Škopac, Head of Global Partnerships and Growth of the Responsible AI Institute, commented, “VFS Global’s impressive track record and global outlook makes it an invaluable addition as we work to steer AI towards public good.”
Commitment to innovation, enhanced customer experience
The partnership will also enable continuous technological innovation, ensuring VFS Global provides more convenience for customers while delivering secure and responsible visa and citizen services to governments worldwide.
This innovation will enhance VFS Global’s role in safely connecting people and countries and supporting trade, tourism, education, and skills worldwide.
VFS Global’s AI strategy demonstrates its commitment to innovating in the visa, identity, and citizen services sectors, meeting the evolving needs of its client governments, and ensuring their confidence and trust in its AI development endeavors.
