VXI Global Solutions expands in Texas, adds 200 jobs
TEXAS, UNITED STATES — VXI Global Solutions, a global provider of customer experience (CX) and business process outsourcing (BPO), announced plans to expand its Lubbock, Texas operations by adding up to 200 new full-time positions.
The hiring initiative, based at the company’s Wayland Plaza facility at 2002 W Loop 289, comes as VXI ramps up support for a major roadside assistance client’s expansion.
The new roles include English-speaking customer service positions starting at $18 per hour and bilingual Spanish roles starting at $19 per hour. Both offer weekly incentives for applicants with exceptional customer service experience.
Paid training, comprehensive health benefits, a 401k plan, and paid time off are part of the package, along with an unlimited employee referral program. Start dates for new hires begin throughout May and June 2025.
“We are proud to be supporting our major client with their expansion plans while supporting our local community with these on-site positions providing opportunities to share in our success,” said Chelsea Yancoskie, VXI’s Local Head of Talent Acquisition.
Focus on employee experience and community
VXI’s Lubbock site offers employees free parking and proximity to food and retail options. The company encourages team members to participate in its Visionaries and Passion4 volunteer programs, which promote an inclusive workplace and community engagement.
Additional perks include discounted cell phone plans, rewards programs, frequent prize giveaways, and free luncheons.
“I am delighted to be able to bring additional meaningful job opportunities to our community,” said Bernice Robertson, Site Director for VXI Lubbock.
“Over 85% of our leaders are promoted internally and I am proud to lead by example, highlighting the many opportunities for career and personal growth. We look forward to welcoming our new growing team.”
About VXI Global Solutions
Founded in 1998, VXI Global Solutions operates more than 42 locations worldwide with a workforce of about 40,000 employees across North America, Asia, Europe, and the Caribbean. The company ranked #76 in the OA500 2025, an objective index of the world’s top 500 outsourcing companies.
VXI delivers omnichannel and multilingual support, software development, quality assurance, automation, and CX advisory for some of the world’s most respected brands. The company is backed by private equity firm Bain Capital and reported estimated annual revenues of $3.9 billion in 2025.
