BPO firm to work as Comelec action center this upcoming elections
Local Business Process Outsourcing (BPO) provider Dynamic Outsource Solutions (DOS-1) will be in charge of setting up an action and monitoring center for the Commission on Elections (Comelec) during the national elections in May.
The company acquired the P110 million (US$2.14 million) contract, besting one other interested bidder, which was declared ineligible due to compliance issues back in November.
Under the agreement, DOS-1 will receive calls and messages from technical support personnel, Comelec field officers, and foreign service officers from the week before May 9 until May 31.
The firm is also tasked to create a unified reporting system that will generate reports on problems during the election day — including the replacement of damaged vote-counting machines and the release of contingency machines.
On its website, DOS-1 describes itself as a business “that seeks to provide valuable, reliable, and efficient business solutions to its valued clients in both private and public companies and institutions.”
The company was founded by former Bureau of Customs Chief Alberto Lina who was known for resigning from his post in 2005 following election fraud allegations against former President Gloria Macapagal-Arroyo.
