India’s BPO hiring activity up 16% in January

NOIDA, INDIA — Hiring activity for India’s Business Process Outsourcing (BPO) industry went up 16% in January despite employers becoming “cautiously optimistic,” said employment website Naukri.com.

According to its latest Naukri JobSpeak Index, the decline in tech hiring across the country was compensated by a hiring spree in non-IT sectors such as outsourcing, insurance (up 93%), oil (up 55%), hospitality (up 53%), and banking (37%).

Hiring in real estate, auto, and healthcare industries also remained stable, increasing by 31%, 29%, and 10%, respectively.

Overall, Naukri.com said that the Indian job market continues to show resilience and stability as it grew by two per cent in the first month of the year.

Meanwhile, non-metro cities continue to drive hiring activity in the New Year, with Jaipur recording a 14% growth in new job creation mainly led by BPO and banking sectors.

Naukri.com Chief Business Officer Pawan Goyal said, “As the year begins, non-IT sectors hold the fort for hiring activity in India.”

“Interestingly, IT-linked metros, which were the main growth drivers last year, were overshadowed by emerging cities like Ahmedabad and Baroda. Overall, this gives a multi-dimensional outlook to the Indian Job market and makes us optimistic about the New Year,” Goyal added.