BPO workers are 47% at risk of poor mental health
MUMBAI, INDIA — Business Process Outsourcing (BPO) employees are 47% more likely to develop poor mental health, said Mpower, a mental health initiative by the Aditya Birla Education Trust.
According to a survey of 3,000 corporate employees in India, 48% struggle with mental health issues, with female corporate employees being more prone to high mental health risk at 56% compared to men at 41%.
Mpower said that concerns about work-life balance, family and relationships, finances, and health affect most employees’ mental well-being.
Workers in senior positions, such as senior associate vice president or vice president, also exhibited elevated levels of mental health distress, with 70% and 61%, respectively, falling in the ‘At Risk’ category.
Meanwhile, 50% of employees aged between 35 and 45 strongly agree that stress impacts their productivity.
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