Cyberattack to cost Capita $25Mn

LONDON, UNITED KINGDOM — Outsourcing giant Capita expects to lose between £15 million and £20 million (US$18.9 million to US$25.2 million) due to a recent cyberattack that leaked some of their customer, supplier, and employee data.
According to the firm, this amount would cover specialist professional fees, recovery and remediation costs, and investment to reinforce its cybersecurity defenses and strengthen IT security.
Capita added that they are “working closely with all appropriate regulatory authorities and with customers, suppliers, and colleagues to notify those affected and take any remaining necessary steps to address the incident.”
The outsourcing firm, a major contractor for the UK government, also revealed that investigations into the incident suggested that less than 0.1% of its server estate was accessed.
Capita declined to confirm what data was potentially accessed in the attack or how many staff, suppliers, and customers were affected.
Related news
- BPO workers are 47% at risk of poor mental health · 11 May
- Kenya’s BPO sector to create 1Mn jobs by 2028 · 11 May
- Malaysia’s BPO/ITES recruitment down 24% in March · 10 May
Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.
Stay ahead of the outsourcing industry. Join thousands of business leaders who rely on Outsource Accelerator for the news, trends, and expert insights that matter. Subscribe to our free newsletter and never miss an update.

Independent




