Helpware boosts global tech services with Unicsoft acquisition

KENTUCKY, UNITED STATES — Business process outsourcing (BPO) firm Helpware has acquired Unicsoft, a software engineering company.
This strategic move significantly expands Helpware’s IT and software development capabilities, positioning the company as a formidable player in the digital transformation landscape.
Terms of the transaction were not disclosed to the public.
Enhancing global tech expertise
Helpware, headquartered in Lexington, Kentucky, operates from 18 locations across 10 countries. The company offers a comprehensive range of services, including customer support, AI operations, and software development.
With a workforce proficient in over 40 languages, Helpware serves a diverse global clientele across various industries.
The acquisition of Unicsoft, a Cyprus-based company with over 20 years of experience and more than 250 successful projects, significantly bolsters Helpware’s technological prowess. Unicsoft brings expertise in advanced technology solutions for the healthcare, fintech, e-commerce, government tech, transportation, and blockchain sectors.
Synergizing services and values
Helpware Tech Co-Founder and Group President Alexander Tereshchenko expressed enthusiasm about the acquisition: “Bringing Unicsoft into Helpware Tech not only strengthens our service offerings but also positions us at the forefront of delivering key services to our partners including software engineering, full-cycle development, technical consulting, IT project management, Generative AI and LLM configuration, and digital ledger technologies.”
Both companies share a commitment to attracting exceptional talent and being dependable, ethical partners in the industry. This alignment is expected to drive innovation and set new benchmarks in the IT and software development outsourcing sector.
Expanding digital transformation capabilities
Aleksey Zavgorodniy, CEO of Unicsoft, added, “Integrating with Helpware marks a significant milestone for Unicsoft. This partnership amplifies our capabilities and extends our digital transformation impact globally, aligning perfectly with our commitment to enhancing client business models through advanced technology.”
The acquisition is backed by Eir Partners, a strategic investor of Helpware. Brett Carlson, Founder and CEO of Eir Partners, noted: “Supporting Helpware’s acquisition of Unicsoft reaffirms our dedication to investing in companies that lead and redefine technology landscapes. Unicsoft’s impressive track record in AI, Engineering, Full Cycle development, and blockchain, through a core focus on customer satisfaction, makes them an invaluable addition.”
Future outlook and industry impact
With their combined strengths and shared commitment to quality, Helpware and Unicsoft are poised to deliver enhanced value to clients across various industries worldwide. The merger is expected to accelerate Unicsoft’s mission to become a truly global entity that is seamlessly integrated both culturally and economically into target markets.
Both companies adhere to key ISO standards in software quality, information security, and quality management, ensuring top-tier service delivery with precision. This acquisition is set to redefine the landscape of IT and software development outsourcing, offering clients comprehensive, high-quality technological solutions to empower growth and innovation.