Transcosmos expands Seoul operations with new center
TOKYO, JAPAN — Global business process outsourcing company transcosmos announced that it opened a new operations center in Seoul, South Korea.
With 200 workstations, the CX Square Hoehyeon is located in Toegye-ro and mainly deals with services on contact centers.
Strategic location enhances inter-center collaboration
This new center is located within a minute’s walk from Hoehyeon station and right next to the two existing facilities: CX Square Myeong-dong and CX Square Euljiro.
Because of this, the collaboration between centers in inter-center activities is very effective during peak times targeting stable and continuous service delivery.
Transcosmos gets South Korea’s first PCI DSS v4.0 certification
The opening of a new center in Seoul was announced after transcosmos made a breakthrough in becoming the first BPO company in South Korea to acquire Payment Card Industry Data Security Standard (PCI DSS) v4.0.
This underlines the dedication of transcosmos to maintaining the very best standards of information security in its handling of cardholder data.
The PCI DSS is the global security standard set by major international credit card brands for safe cardholder data and reduced chances of data breaches.
Expanding operations to meet growing demand
With about 10,000 people in its workforce in South Korea, transcosmos Korea supports more than 350 clients across all industries.
It provides end-to-end BPO services for each industry: IT solution development, e-commerce and digital marketing, contact center management, direct mail services, omnichannel system development and management, and many more.
Transcosmos was founded in 1966 and has built a large network across the globe of 182 bases in 35 countries/regions, mainly in Asia. It has e-commerce services that are available in 46 countries and regions across the world.
