16 outsourcing firms top Philippines’ Best Workplace 2025 rankings
TAGUIG, PHILIPPINES — Sixteen outsourcing companies have dominated Great Place To Work Philippines’ Best Workplaces 2025 rankings, showcasing the business process outsourcing (BPO) sector’s growing focus on employee experience and making up nearly half of all recognized organizations nationwide.
The industry’s strong showing comes as the Philippines continues to cement its position as a global BPO powerhouse, with workplace culture now emerging as a key competitive advantage.
BPO companies leading in workplace excellence
The Philippines’ Best Workplaces 2025 list includes a diverse range of industries, with several BPO companies standing out for their commitment to employee satisfaction and workplace culture.
These organizations have been recognized across three categories based on their size:
- Small Category:
- STAFF X – Outsourcing & Offshoring: Provides talent solutions and outsourcing services.
- BIPO Service Philippines Inc.: Offers HR outsourcing services.
- Dynamic Business Outsourcing Solutions (DBOS): Provides outsourcing solutions for various business processes.
- Splace Coworking Space Davao Corporation: Offers business process outsourcing services.
- Tech One Global Phils., Inc.: IT solutions integrator and outsourcing company that specializes in digital transformation and cloud services.
- Medium Category:
- Arcanys: Specializes in IT outsourcing and software development services.
- Navitaire Philippines Inc., an Amadeus Company: Offers outsourced services in the travel and airline industry.
- Petsure Services Inc.: Offers outsourced customer service and claims processing for pet insurance.
- Large Category:
- Synchrony Global Services Philippines, Inc.: Operates in financial services and provides back-office support.
- [24]7.ai Philippines: Specializes in AI-driven customer engagement solutions.
- Accenture in the Philippines: Offers IT-enabled services, consulting, and operations outsourcing.
- TP (also known as Teleperformance): Provides customer experience management and back-office solutions.
- Carelon Global Solutions Philippines: Offers healthcare-related BPO services.
- Concentrix Philippines: Specializes in customer experience management and business process services.
- TTEC (formerly TeleTech): Provides customer experience and contact center outsourcing services.
- Foundever Philippines (formerly Sitel): Offers customer service outsourcing and technical support.
Economic impact and industry benchmarks
The certification of these businesses as Best Workplaces enhances the Philippines as an international hub for business services.
Positive work environments allow organizations to obtain skilled personnel who deliver high performance along with creative solutions that propel national economic advancement.
A company that achieves Best Workplace status acquires advantages over its peers that reach outside its internal structure. The prestigious recognition creates industry standards that promote businesses to develop better workplaces with satisfied employees.
Building a culture of excellence
The certified organizations demonstrate exceptional workplace practices, including strong leadership, meaningful values, and employee-centric policies. The organizations established workplaces that demonstrate appreciation and respect for employees and motivate them to reach peak performance.
Great Place To Work Philippines identifies these organizations through their excellence in credibility, respect, fairness, pride, and camaraderie, which make up the foundation of a great workplace culture.
BPO companies dominate this list because they maintain dedicated workplace environments despite their demanding operational requirements, which establish new national standards of workplace excellence.
This sustains the Philippines’ position as an excellent workplace destination, which enables international investors to choose investment locations in the nation while the country enhances its market position worldwide.
