Business process outsourcing firm Accenture has unveiled a dedicated space for persons with disabilities (PWDs) in its Cebu and Makati offices in the Philippines. The space is equipped with accessibility solutions that include Dhvani (the Hindi word for “sound”) software, specialty and noise cancellation headsets, color-contrast and Braille stickered keyboards, blind sticks, smart lights, and manual and automated chairs, among others. The company said the accessibility solutions are geared towards enabling employees and job applicants with impaired vision, hearing, speech, or mobility. Dhvani creates real-time subtitles for videos and translates voice responses into typed text — and vice versa — during video and conference calls, said Rudy Guiao, IT lead for ASEAN and Greater China Infrastructure Services for Accenture Advanced Technology Centers in the Philippines. According to Lito Tayag, country managing director at Accenture Philippines, the move highlights its commitment towards advancing inclusion and diversity, and its dedication to employee welfare.
Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)
The #1 outsourcing authority
Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.
The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.
About Derek Gallimore
Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
Outsource Accelerator in the mediaSee all media mentions
- Outsourcing industry “absolutely booming”
- Outsourcing industry recovery could be starting, survey indicates
- Doom or boom faces the IT-BPM industry (part 2)
- Bright future for outsourcing
- The Chinese Antidote to a Covid-battered Philippines
- The Philippine IT BPM Industry: Your Tool for Business Recovery and Continuity
- BPO industry in Philippines seen benefitting as firms abroad cut costs due to pandemic