AI leaders must balance technology and talent, survey shows

MASSACHUSETTS, UNITED STATES — The rapid advancement of artificial intelligence is reshaping how businesses operate globally, with leaders facing critical decisions about implementation and investment strategies.
According to Nat Natarajan, Chief Product and Strategy Officer at G-P (Globalization Partners), more than two-thirds of business leaders now view AI as essential for maintaining competitiveness in global markets.
Strategic investment trends
Recent findings from G-P’s research show most organizations are boosting their technology budgets, though implementation remains complex. Natarajan points to widespread executive concerns about proper deployment.
“Almost 100% of executives admit to missteps or missed opportunities in their AI journey,” Natarajan explains, underscoring the need for careful planning.
Workforce development challenges
Many companies face a critical imbalance between technology spending and talent investment. Research indicates most executives (almost 60%) currently allocate more resources to AI tools than to their workforce — a strategy that may prove problematic in the long term.
Natarajan emphasizes the complementary nature of human and machine capabilities: “The future of work is not human versus machine but human with machine. AI isn’t displacing individuals; it’s streamlining tasks and empowering humans to achieve greater efficiency.”
Building sustainable solutions
Organizations seeking lasting success must develop thorough implementation strategies. Natarajan describes his company’s methodical approach: “At G-P, we have firsthand experience with this. Before we introduced our global AI HR advisor, we tested it internally for nine months, fine-tuning and training the model to ensure it is extremely robust.”
Success factors include:
- Clear identification of high-impact use cases
- Robust data infrastructure investment
- Strong governance frameworks
- Comprehensive staff training programs
- Regular compliance reviews
Forward-thinking companies recognize that technological advancement requires skilled human oversight. “The leaders will be those who integrate the right technology with human talent to unlock AI’s full potential and shape the workforce of the future,” Natarajan concludes.
This balanced perspective suggests tomorrow’s workplace success depends equally on technological capabilities and human expertise, with neither element sufficient on its own.