• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » 93% of business leaders champion human oversight in AI

93% of business leaders champion human oversight in AI

business leaders champion human oversight in AI

CALIFORNIA, UNITED STATES — A significant majority (93%) of business leaders believe human involvement is crucial in artificial intelligence (AI) decision-making. 

In a study conducted by enterprise cloud applications provider Workday with 1,000 decision-makers globally, a robust usage of AI and machine learning (ML) was revealed, with over 90% of respondents confirming that they currently deploy these technologies in their operations.

Additionally, 80% acknowledged that AI and ML had improved work efficiency and decision-making, with the same percentage agreeing on the necessity of these technologies for maintaining competitiveness.

However, apprehensions about these technologies persist, particularly concerning their implementation and impact. 

Notably, 77% were worried about the reliability and timeliness of the data used by AI and ML.

A skills gap was also evident, with 72% admitting their organizations lacked the necessary skills for complete AI and ML deployment. 

Furthermore, 76% recognized their need to bolster their understanding of AI and ML applications.

“Enterprise organizations continue to lack the skills needed to implement the technology, and concerns around data integrity, ethics, and role elimination persist,” said Workday Chief Technology Officer Jim Stratton.

“Successful adoption of AI and ML [requires] a commitment to keeping humans in the decision-making loop and working with partners who are committed to responsible AI and maintaining data integrity,” he added.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image