Alorica named Social Media CX Services winner

Global business process outsourcing firm Alorica was recognized as a Leader in NelsonHall’s 2021 NEAT vendor evaluation for Social Media CX Services for Content Moderation, Trust and Safety.
The award recognized Alorica’s expertise in delivering social media customer experiences on behalf of clients as well as its proven sustainability to meet future client requirements.
“This acknowledgement from NelsonHall reaffirms the value of our best-in-class operating model that blends people and technology in a harmonious work process and environment… We remain committed to protecting the trusted relationship between brands and their customers by ensuring the quality of their user environments,” said Alorica Chief Commercial Officer Chris Crowley.