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News » Arvato named framework agreement supplier for NHS Shared Business Services

Arvato named framework agreement supplier for NHS Shared Business Services

Photo from Arvato

LONDON, UNITED KINGDOM — Outsourcing firm Arvato CRM Solutions (Arvato) has been appointed as a framework agreement supplier by National Health Service Shared Business Services (NHS SBS).

The framework agreement, which will run from November 20, 2023 to November 19, 2025, aims to support the adoption, implementation, and ongoing development of Intelligent Automation (IA) across approved organizations. 

Firms from emergency services, the education sector, and the entire public sector across the United Kingdom can avail of these services.

The framework agreement covers three lots: Lot 1 Intelligent Automation Services, which aims to procure IA services from consultancy to implementation and ongoing support; Lot 2 Intelligent Automation Software & Licensing, which aims to procure ‘off the shelf’ IA software and licensing direct from software vendor suppliers; and Lot 3 Intelligent Automation as a Service (IAaaS), which aims to make IA more accessible to approved organizations. 

“This recognition underscores our commitment to delivering cutting-edge solutions and our dedication to supporting the NHS in its mission to provide efficient and high-quality healthcare service,” said Arvato Intelligent Automation Practice Lead Mike Stewart.

Other IA suppliers in the framework include AECOM, Accenture (UK) Ltd, FPT Software, Tech Mahindra Limited, Infosys Ltd, and Deloitte LLP, among others.

Founded in 2005, NHS SBS is a joint venture between the Department of Health and Social Care (DHSC) and the French information technology (IT) services firm Sopra Steria. It provides back-office services such as accounting, procurement, payroll, and IT management to NHS organizations.

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