Atento secures $37Mn in new financing
NEW YORK, UNITED STATES — Atento, a global customer relationship management (CRM) service provider, has secured $37 million in new interim financing. This amount exceeds the initial $30 million target.
The Spain-based company said it had received the third tranche of $3 million as part of the new financing announced in June, with a second tranche of $17 million secured in early August. The funds will provide enhanced liquidity to support Atento’s ongoing restructuring efforts.
A group of Atento’s senior secured noteholders provided the new financing. This will enable the company to raise substantial new capital to accelerate its transformation plan, which involves expanding into new regions and developing artificial intelligence capabilities.
Atento aims to complete its restructuring by the end of October.
Atento offers CRM and business process outsourcing (BPO) services to over 400 corporate clients in 16 countries, with a large presence in Latin America. It has approximately 135,000 employees, serving telecommunications, banking, healthcare, and retail industries. Atento also secured the 28th spot in the Time Doctor OA500, the first objective index of the world’s top 500 outsourcing companies.
