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News » AUS Investors Look to PH for Outsourcing

AUS Investors Look to PH for Outsourcing

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The Philippines has evolved as the ultimate BPO destination across the globe and there are a number of reasons which contribute to its stable growth. These include the availability of high-quality, skilled labor force at a comparatively cheaper cost.

According to the Philippine Institute for Development Studies (PIDS), the country is an excellent outsourcing option for the expanding SME sector in Australia. The Philippines has a large pool of qualified professionals and is closely located to Australia on the map. This means that Filipinos are quite familiar with the language and culture of this island.

Flat Planet is an Australian firm that helps link local businesses to high quality talent available in the Philippines. The company claims that Australian companies can enjoy a lot of advantages by offshoring to the Philippines.

Even though the BPO rates may vary and depend on the staff experience and client requirements, the average cost of a customer service employee (administration) in the Philippines falls in the range of $15,000-$20,000 AUD per year. This is much less when compared to the average Australian salary for a similar job. Further, the average labor cost for a call center job in the Philippines is around 8 times lower in comparison to Australia.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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