BPO firm: Action taken on workers involved in ‘fraud’

BPO firm: Action taken on workers involved in ‘fraud’

Business process outsourcing (BPO) firm Sykes Philippines confirmed reports that some of its employees were caught doing illegal activities, violating the company’s standards of conduct.

“We serve many of the world’s largest brands with the highest levels of integrity, and we take fraud allegations very seriously. In the past few months, we learned that a small number of employees violated our standards of conduct,” portions of Sykes Philippines’ statement read.

The BPO giant’s statement was made following unofficial reports circulating in social media, alleging that at least three employees from Sykes in Cebu siphoned a total of P60 million by participating in online scams.

Sykes said that actions were already taken against those involved in such schemes.

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