News » BPO firm: Action taken on workers involved in ‘fraud’

BPO firm: Action taken on workers involved in ‘fraud’

BPO firm: Action taken on workers involved in ‘fraud’

Business process outsourcing (BPO) firm Sykes Philippines confirmed reports that some of its employees were caught doing illegal activities, violating the company’s standards of conduct.

“We serve many of the world’s largest brands with the highest levels of integrity, and we take fraud allegations very seriously. In the past few months, we learned that a small number of employees violated our standards of conduct,” portions of Sykes Philippines’ statement read.

The BPO giant’s statement was made following unofficial reports circulating in social media, alleging that at least three employees from Sykes in Cebu siphoned a total of P60 million by participating in online scams.

Sykes said that actions were already taken against those involved in such schemes.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.