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News » Cadex acquires DAL to expand order-to-cash outsourcing services

Cadex acquires DAL to expand order-to-cash outsourcing services

FLORIDA, UNITED STATES — In an effort to boost its executive leadership and industry coverage, portfolio company Cadex Solutions Corporations (Cadex) has acquired commercial collection agency DAL, Inc. (DAL), with the latter continuing to act as its own entity. 

Cadex, formed by holding company Trivest Partners (Trivest), has approximately 800 employees and 1,000 clients across different industries. It has locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa.

DAL will join the growing Cadex umbrella of brands, which includes D&S Global, a technology-enabled, international order-to-cash services provider; TranSubro, an insurance subrogation company; AG Adjustments, which exclusively focuses on third-party commercial debt recovery. 

DAL is Cadex’s recent acquisition following its purchase of ABC-Amega, a global commercial receivable management agency in June.

DAL was founded in 1974 in Philadelphia, Pennsylvania, by Dominick Longhi, who will be retiring after 49 years in the business. His daughter, Donna Daniels, will assume the role of DAL’s president. 

According to Longhi, personalized service is one of the key missions of DAL. He was pleased that Cadex had the same goal, adding that the acquisition is a critical step to expanding the business. 

DAL offers an experienced outsource team that can function as a client’s collections department. It also provides letter writing services as part of its outsourcing offerings.

These services are offered in addition to DAL’s core commercial debt collection and legal recovery services, allowing DAL to handle more of the collections process on the client’s behalf.

Cadex chief executive officer John Fisher welcomed DAL to the company’s growing family of brands and praised the debt collection agency’s leadership. He also highlighted how Cadex will extend its services to DAL’s clients. 

“There is also a tremendous opportunity to provide expanded solutions to DAL clients including international collections, first-party collections, digital transformation capabilities, AI/ML, and order-to-cash outsourcing. We look forward to DAL accentuating our position in the marketplace,” Fisher said.

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