Canadian software solutions firm Enghouse acquires VoicePort
Canadian software solutions provider Enghouse System Limited recently announced its acquisition of VoicePort LLC, a customer service software developer firm,
“VoicePort offers a customer self-service solution uniquely designed for the media industry,” said Steve Sadler, Chairman & CEO of Enghouse. “We will combine the VoicePort solution with Enghouse’s CCaaS product to offer a more comprehensive and integrated solution to this sector. We are very pleased to welcome VoicePort’s customers, employees and partners to Enghouse.”
VoicePort’s products are designed improve customer experience for media companies with subscription-based customers. Their offering also include inbound and outbound IVR, AI-powered chatbots and also provide full web chat capability.
The company provides automated, configurable and integrated self-service software for its customers. VoicePort software creates a seamless customer service experience and can be used with any device.
VoicePort products include inbound and outbound IVR, AI-powered chatbots and also provide full web chat capability. The products are designed to be fully integrated and work across the customer’s organization and its supporting systems.
