Cognizant announces pact with Shopify, Google Cloud

NEW JERSEY, UNITED STATES — Business process outsourcing firm Cognizant has teamed up with e-commerce company Shopify and tech firm Google Cloud to modernize enterprise retail.
The alliance aims to combine the strengths of Shopify’s leading commerce platform, Google Cloud’s core cloud infrastructure, and Cognizant’s retail technology expertise.
The joint offering will enable retailers to provide more personalized customer experiences, scale operations globally, and modernize their commerce platforms.
By utilizing Shopify’s commerce operating system built on Google Cloud, along with Google Cloud’s suite of offerings, retail brands will have the necessary technology needed for Cognizant to modernize their digital systems.
This will deliver benefits across various retail scenarios, such as real-time recommendations, shopping assistance, and customized offers.
“We’re excited to align with Shopify and Google Cloud to transform the commerce experience for retail businesses by offering a pathway to generative AI-powered platform, technology and cloud modernization in one place,” said Sushant Warikoo, SVP and head of Cognizant’s retail business unit.
“Consumer expectations are changing more rapidly as Generative AI evolves the nature of digital experiences,” said Carrie Tharp, VP of strategic industries, Google Cloud.
“This new offering can help retailers more quickly and easily modernize their ecommerce experience on the world’s leading retail commerce platform with the latest AI and digital innovations.”
Cognizant ranked #6 in the OA500 2024, an objective index of the world’s top 500 outsourcing companies.