• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Ireland fines Coinbase unit $3.6Mn over outsourcing oversight

Ireland fines Coinbase unit $3.6Mn over outsourcing oversight

Key facts
  • The Central Bank of Ireland fined Coinbase Ireland €3,252,618 ($3.6Mn) on Oct. 22.
  • Coinbase Ireland relied excessively on the U.S.-based Coinbase Group as an outsourced service provider.
  • The breaches ran from Nov. 1, 2020, to Aug. 19, 2025.
  • The maximum daily safeguarding shortfall was €5.2 million ($5.8Mn) in 2024.
Source: Central Bank of Ireland

DUBLIN, IRELAND — Coinbase Ireland has been fined €3,252,618 ($3.6Mn) after relying too heavily on its U.S. parent group to protect customer funds. The crypto group’s e-money unit lacked the local skill and expertise to oversee the safeguarding work it had handed to the group, and its safeguarding account was underfunded for long periods.

An outsourced core function

The Central Bank of Ireland said in a press release on Oct. 22 that Coinbase Ireland breached its safeguarding and outsourcing obligations under the Electronic Money Regulations 2011 between Nov. 1, 2020, and Aug. 19, 2025. Coinbase Ireland admitted the breaches, and the fine follows a settlement reached on Oct. 21.

Coinbase Ireland issues and redeems e-money in exchange for fiat currency, which customers use to buy crypto assets on Coinbase Group’s trading platform. The regulator found it placed excessive reliance on the U.S.-based Coinbase Group as an outsourced service provider to implement safeguarding processes and controls.

The settlement notice lists the functions outsourced to Coinbase Inc., including daily reconciliation of the designated safeguarding account and calculation of the unit’s safeguarding obligations. The people overseeing that work were employees of other Coinbase Group entities and were based outside Ireland.

Underfunded for at least 18 months

Errors in those systems left the designated safeguarding account underfunded on a daily basis for at least 18 months. The maximum daily shortfall was €3.4 million ($3.8Mn) in 2023 and €5.2 million ($5.8Mn) in 2024.

The central bank set the penalty at €4,646,597 ($5.2Mn) before a 30% settlement discount. The sanctions, which include a reprimand, are subject to confirmation by the High Court.

“While outsourcing presents many benefits to industry, when not effectively managed, it can threaten the operational resilience of firms,” said Karen O’Leary, the Central Bank’s director of enforcement. “Firms in Ireland must have the appropriate culture and expertise to comply with the rules, respond to risks and to protect customer interests.”

Oversight of the outsourcing arrangements remained substantially unchanged until December 2024, when Coinbase Ireland appointed a safeguarding directly responsible individual. That followed a central bank on-site inspection that began in May 2024.

Accountability stays in-house

The case is the Central Bank’s 164th enforcement outcome, taking its total fines past €432 million ($484Mn). The settlement notice cites the bank’s outsourcing guidance: “boards and senior management cannot outsource their responsibilities.”

For regulated firms that send back office or finance and accounting outsourcing work to a group entity or a third party, the case shows the function can move but the oversight has to stay local. Firms setting up those arrangements can start with OA’s ultimate guide to outsourcing.

FREE BPO MATCH
Looking for the right outsourcing partner?
Matched to your requirements — free, no obligation
5,200+ matches made

Get 3 free quotes →

Related news

Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.

Stay ahead of the outsourcing industry. Join thousands of business leaders who rely on Outsource Accelerator for the news, trends, and expert insights that matter. Subscribe to our free newsletter and never miss an update.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image