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News » CTNP Corp expands U.S. operations with new Las Vegas site

CTNP Corp expands U.S. operations with new Las Vegas site

Photo from CTNP Corp

NEVADA, UNITED STATES — Business process outsourcing (BPO) company CTNP Corp recently announced the opening of its newest operational site in Las Vegas, Nevada, marking an expansion of its onshore service capabilities in the United States.

Advantages of Las Vegas location

The new facility capitalizes on Las Vegas’s diverse talent pool, particularly its multilingual workforce proficient in Spanish, Tagalog, Mandarin, and French. This expansion enables CTNP Corp to enhance its service delivery while tapping into the city’s growing reputation as a business hub beyond its traditional entertainment focus.

“Having a site in Las Vegas means that our U.S.-based clients can more easily visit and engage with our team, fostering a stronger relationship and improved communication,” states the company’s announcement.

“Face-to-face meetings can happen with much greater frequency, and being in the same time zone significantly reduces delays in decision-making. This proximity ensures that our clients feel more connected to their outsourced teams, enhancing collaboration and trust.”

Enhanced service capabilities

The Las Vegas site strengthens CTNP Corp’s commitment to regulatory compliance and data security, particularly crucial for clients in healthcare, finance, and legal services. The facility operates under strict U.S. data privacy regulations, providing clients with additional peace of mind for their sensitive operations.

The company emphasizes that its new location benefits from Nevada’s business-friendly environment, including favorable tax incentives and supportive local government policies. This strategic positioning allows CTNP to maintain competitive operational costs while delivering high-quality services.

Multicultural workforce advantage

Las Vegas’s status as a major tourism hub has created a workforce well-versed in customer service, hospitality, and problem-solving — essential skills in the BPO industry. The city’s multicultural environment enables CTNP to recruit employees with enhanced cultural sensitivity and empathy, which is crucial for handling diverse customer interactions.

The expansion represents CTNP Corp’s vision for the future. It offers both onshore and offshore options to provide clients with greater flexibility and scalability in an increasingly complex business environment. The Las Vegas location serves as a strategic hub for serving clients from coast to coast, leveraging the city’s convenient access to major markets across the country.

Operating in over 10 countries, including the Philippines, India, and South Africa, CTNP specializes in customer support, data management, and back-office solutions. 

It is also subscribed to the Outsource Accelerator (OA) Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence.

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