Dubai Chamber of Commerce receives Best Government Outsourced Call Center award

Business community organization Dubai Chamber of Commerce was recently recognized as the “Best Government Outsourced Call Center” at the 2021 Middle East Call Center Awards.
The Dubai Chamber is a public non-profit organization that supports the country’s business community and promotes its potential as an international business hub.
The call center is managed and operated by Dubai Chamber’s outsourcing partner Cupola Teleservices (Cupola).
Dubai Chamber of Commerce Senior Vice President for Commercial Services Atiq Juma Faraj Nasib said that the award is a “wonderful achievement” to both companies.
Cupola Deputy CEO Taimur Awan added that their partnership with the Dubai Chamber is a perfect example of a public-private partnership that has bolstered “Dubai’s exceptional growth and achievements.”
Going forward, the Dubai Chamber will work on strengthening its role in developing sectors like the digital economy and international trade. They are planning to create trade policies that could enhance the emirates’ status as an economic hub for foreign investors.