Fiji bets on ICT and BPO to power jobs, eyes 15% GDP growth
SUVA, FIJI — Fiji’s Information and Communications Technology (ICT) sector is set to play a pivotal role in the nation’s economic future, with the potential to contribute up to 15 percent of GDP and create over 20,000 jobs within the next decade.
The government’s focus on ICT, business process outsourcing (BPO), and digital services is attracting both local and international investment, signaling a major shift in Fiji’s economic landscape.
ICT and BPO driving Fiji’s jobs, GDP growth
According to Deputy Prime Minister Manoa Kamikamica, speaking in Parliament last week, Kamikamica said the sector’s growth reflects increasing investor confidence and the rapid rise of BPO and cybersecurity services.
“We anticipate the ICT sector will rise to about 10 percent to 15 percent of GDP within the next 10 years and generate well over 20,000 jobs in this timeframe,” he said.
The Fijian market has already seen the entry of five new BPO companies since 2023, creating 300 jobs, with additional opportunities currently being pursued.
Foreign exchange earnings from the sector have reached US$300 million, with projections estimating this could grow to US$500 million within the next decade, Kamikamica told Parliament.
Digital infrastructure and tech skills fueling Fiji’s ICT boom
Global interest in Fiji’s digital economy is also growing, particularly in cybersecurity, where competitive salaries and global demand are driving opportunities for young professionals.
“The starting salary of a [cybersecurity] analyst is between US$40,000 to US$50,000, or £30,000 to £40,000,” said Kamikamica.
“I am not suggesting that we pay that salary in Fiji, but the fact of the matter is that the salaries of the young and women will rise. The shortage of [cybersecurity] analysts globally is around 4.5 million people, so Fiji will be well-positioned to capture this opportunity,” Kamikamica added.
Infrastructure projects like the Lyndhurst Business Park, also known as Pacific Koro, and planned digital academies with global tech partners such as Google are set to support sector growth.
Kamikamica also highlighted KPMG’s transformation into a fully fledged BPO center with an Artificial Intelligence hub, demonstrating the sector’s evolving capacity.
Fiji’s outsourcing push and global cybersecurity opportunity
Fiji’s commitment to ICT and BPO marks the beginning of economic diversification and indicates the country’s ability to be a competitive player in the global outsourcing market.
Moreover, Fiji’s future positioning as a country with high-value job creation, infrastructure development, and training focus brings it in line with international developments in remote services and digital economies.
A further expansion of the sector may make Fiji the first choice in the region for BPO and cybersecurity services, thereby attracting more foreign investment and creating a solid future for workers’ skills.
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Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.
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