News » Firstmac opts for AWS workspaces platform to continue operations

Firstmac opts for AWS workspaces platform to continue operations

Australian non-bank lender Firstmac now has over 400 staff using the AWS desktop-as-a-service platform Workspaces to keep its operations in Australia and the Philippines online.

Head of IT operations Robert Cooper said they first used Workspaces to support their business growth in Manila, where they had around 30 to 50 people on the platform through the last quarter of 2019.

After reviewing the firm’s business continuity plans following their experience during the eruption of Taal volcano on 12 January, Cooper said they decided to use the platform for short-term expansion of remote access.

The firm, Australia’s largest non-bank lender managing US$12bn of mortgages and US$250m in cash investments, continues to support its staff through this transition. Cooper added that the company’s 500 staff in both Australia and the Philippines are now comfortable working remotely.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.