Gov’t checking “subhuman conditions” of BPO workers in Cebu
The Department of Labor and Employment in Region 7 (DOLE-7) is looking into a report that several call centre agents in Cebu City are being forced to work in ‘subhuman conditions’ inside their offices.
DOLE-7 regional director Salome Siaton said a team was to be deployed today to verify the alleged report. They will also inspect the customer support service staff of Amazon’s Ring subsidiary, which is managed by a BPO firm operating in Cebu City.
Under the provisions of the executive orders for BPO companies in Cebu City and the guidelines set by the national government on the enhanced community quarantine, the companies are still allowed to operate provided that they only maintain a skeleton workforce.
Siaton emphasised that all companies must abide by the occupation health and safety standards.
Related news
- Subic, Clark shut doors but BPO workers allowed in · 20 Mar
- Property owners urged to let office space to traditional tenants · 3 Apr
- Property market to suffer big losses due to Covid-19 · 2 Apr
Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.
Stay ahead of the outsourcing industry. Join thousands of business leaders who rely on Outsource Accelerator for the news, trends, and expert insights that matter. Subscribe to our free newsletter and never miss an update.
