Hyderabad GCCs move beyond IT into BFSI, pharma
- Hyderabad hosts more than 515 GCCs employing over 300,000 professionals
- That is roughly 20% of India’s total GCC base
- The city should absorb 8 to 12 million square feet over three to five years
- 50 to 70 new GCCs would add more than 75,000 jobs
HYDERABAD, INDIA — Hyderabad’s global capability center sector is broadening beyond information technology outsourcing into banking, financial services, insurance, pharmaceuticals, and semiconductors, as new industries find that the city’s talent base and infrastructure can support higher-value engineering, analytics, and research functions alongside traditional technology delivery.
According to a joint report by Anarock Research & Advisory and the Federation of Indian Chambers of Commerce and Industry (FICCI) Telangana, the shift marks Hyderabad’s emergence as a multi-sector information technology (IT) hub rather than solely a technology delivery city.
New GCC leasing reflects Hyderabad’s expansion beyond IT-ITeS core
The report projects that Hyderabad will absorb 8 to 12 million sq ft of new office space from global capability center (GCC) expansion over the next three to five years, with 50 to 70 new GCCs expected to establish operations in the city.
Hyderabad currently hosts more than 515 GCCs employing more than 300,000 professionals, representing approximately 20% of India’s total GCC base, according to the Anarock-FICCI report.
The incoming sectors, including banking and financial services, pharmaceuticals, and semiconductors, are deploying analytics, engineering, and research functions rather than the conventional business process outsourcing (BPO) delivery model that characterized the city’s earlier outsourcing growth, according to the report.
“The increase in GCC leasing reflects the expansion of global companies into larger and more sophisticated operations in Hyderabad,” said Anuj Puri, Chairman of Anarock Group.
BFSI, pharma, and semiconductor sectors anchor Hyderabad’s next growth phase
Banking, financial services, and insurance (BFSI), pharmaceutical, and semiconductor companies arriving in Hyderabad are deploying artificial intelligence (AI)-led analytics, compliance, and engineering functions that represent a higher value point than the transactional processing roles that defined the city’s first outsourcing expansion.
Hyderabad’s GCC base now covers aerospace, automotive, healthcare, consumer goods, and media technology in addition to BFSI and pharmaceuticals, a sectoral spread that V V Rama Raju, Chairman of FICCI Telangana and Founder of Gaja Engineering, described as evidence of the city’s emergence beyond traditional IT and IT-enabled services (ITeS).
“Hyderabad’s GCC base is broadening beyond traditional IT-ITeS activity as more sectors establish higher-value functions in the city,” said Raju.
For companies assessing India’s BPO and offshore delivery capacity ahead of GCC setup decisions, Hyderabad’s broadening sector range offers a viable alternative to Bengaluru and Pune for operations that require a blend of technology expertise, domain knowledge, and infrastructure depth.
The projection of more than 75,000 new jobs alongside 50 to 70 additional GCCs signals sustained demand for talent across technology and non-technology skill sets over the next three to five years.
Buyers building long-term India delivery strategies should factor Hyderabad’s multi-sector GCC base into city-level risk diversification planning.
Related news
- India’s non-tech GCC hiring to top 500,000 by 2028 · 10 Sep
- Hyderabad tops India GCC rankings with 41% of new setups · 31 Mar
Disclosure: Outsource Accelerator uses AI tools in the backend of its editorial workflow. Every article is reviewed and verified by a human editor before publication.
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