Indian police bust fake call center, 12 arrested in credit card scam
DELHI, INDIA — Faridabad police disrupted a fraudulent call center in Janakpuri West Delhi, arresting 12 individuals who are accused of having tricked victims with promises of fake credit card limits and health insurance schemes.
Since March of the previous year, the operation was active until it was discovered when a Ballabhgarh resident reported that he lost Rs 83,537 (US$ 970.27) to a fraudster posing as a bank employee.
Fake call center operation and its implications
A complainant detailed how he was tricked by the fraudster into sharing his credit card details and one-time password (OTP) after being promised an increased credit limit.
Subsequently, Rs 49,712 (US$ 577.40) was deducted from his account, followed by additional transactions. When he attempted to contact the fraudster again, the call was disconnected.
Acting on this complaint, Faridabad cyber police raided the premises and seized 15 mobile phones and 12 computers used in the fraudulent activities.
The operation highlights the sophisticated methods used by fraudsters to deceive victims.
Need for a future master plan against call center scams
This bust highlights the increasing prevalence of cybercrime activities in India, particularly through fake call centers exploiting innocent victims.
Similar operations have been uncovered across Faridabad recently, including one in Sector 86 where suspects posed as technical support representatives for prominent companies and extorted money from foreign nationals. Police arrested multiple individuals and recovered laptops and mobile devices used for fraudulent activities.
Authorities are continuing their efforts in tracing various fraudsters that are the masterminds behind these illegal operations, with several suspects already under police remand for further investigation.
These illegal call center operations highlight the need for better public cybersecurity awareness and security measures to combat rising cyber threats.
