Kura expands with new South Africa office
GLASGOW, SCOTLAND — Kura, the United Kingdom’s leading independent outsourcing firm, continues its global advancement with a new branch in Durban, South Africa. The expansion is a key development in the company’s growth trajectory.
With teams in Glasgow, Sunderland, and now Durban, Kura’s employee strength exceeds 2,000, catering to a variety of sectors in both the UK and South Africa.
Since its inception in 2014, Kura has rapidly increased its global reach, emphasizing a distinctive, employee-oriented culture. CEO Brian Bannatyne highlighted the South Africa office as an embodiment of this ethos.
Operating in South Africa for half a decade, Kura’s core services include inbound and outbound call handling, largely catering to the financial services sector.
The company’s prowess in the region has not gone unnoticed, with the firm being ranked as the number one business process outsourcer for offshore location customer services. Additionally, Kura holds the 135th rank in the Time Doctor OA500, the first objective index of the world’s top 500 outsourcing firms.
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