• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » Maximus lays off 143 employees

Maximus lays off 143 employees

MISSISSIPPI, UNITED STATES — Federally-contracted contact center Maximus laid off 143 employees following labor strikes due to employees seeking higher wages and healthcare benefits. 

Maximus, which provides outsourced customer services for the U.S. Department of Health and Human Services, explained in a statement that employees were laid off as a result of overstaffing.

“Due to low attrition rates with employees in multiple Maximus facilities, we have experienced surplus staffing. As a result, Maximus will be releasing select employees in all locations where we provide customer relations services for the U.S. Department of Health and Human Services,” Maximus stated. “In Hattiesburg, we are releasing 143 out of the 930 employees currently employed. Staff being released were selected based on their tenure and schedule.”

In response to the matter, Communications Workers of America (CWA) issued a statement and said that the recent layoffs would have been prevented had Maximus granted employees the opportunity to unionize. 

Maximus said that they will look into potential opportunities that can be offered to those who have been laid off. The call center also claims that impacted employees will be a priority if other jobs become available.

Read more here. 

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image