NTT DATA research sets future work, AI trends in Japan

TOKYO, JAPAN — A new report from NTT Data Institute of Management Consulting (NTTDIOMC) and the Institute for the Future (IFTF) offers an in-depth look at how artificial intelligence is transforming the world of work.
The report, titled “The Three Horizons of AI-Enabled Work and Workers,” analyzes AI’s impact for the next five years, and radical visions for the next decade across six key Japanese industries – railway, air travel, real estate, insurance, telecommunications, and TV/media.
It highlights the pressing need for organizations to craft effective strategies to responsibly harness AI’s potential.
“Across these sectors, AI is not just a tool for incremental change but a catalyst for redefining business models, customer experiences, and operational efficiencies,” the report said.
Learn more about the project that produced this report about the future of AI-enabled work and works here: https://t.co/qb9cGvBwHW pic.twitter.com/yOZ4LhVSXs
— Institute For The Future (@iftf) March 28, 2024
Key insights from the report predict rapid advancements in AI technologies, leading to more specialized, autonomous, and context-aware solutions, alongside the persistent need for human oversight.
It anticipates a future where AI not only augments worker capabilities, making them “versatilists,” but also orchestrates activities of humans and machines, fostering a symbiotic relationship between AI and human intelligence.
Furthermore, the document outlines significant challenges and strategic considerations for integrating AI into businesses, highlighting the potential risks of bias, privacy infringement, and job displacement.
NTTDIOMC and IFTF concluded that it is only the beginning of the AI era, and not the end. They advised organizations to map current strategies against forecasts and scenarios presented in the report, create alternative scenarios, and deep dive into other industries.
Meanwhile, Autodesk, LexisNexis, and Tata Consultancy Services (TCS) previously expressed optimism about AI’s potential to reshape work dynamics.