A study conducted by New York-based human resources consulting firm Mercer identified the Philippines’ shared services and outsourcing industry as having the most positive hiring outlook in 2019. The report titled ‘Compensation Planning for 2019’, said 70% of companies in these sectors are looking to expand while 24% are looking to maintain their current headcount. However, Mercer said that as outsourcing companies in the country continue to hire, talent retention will be a challenge. On average, employees across all industries only stay with their current employers for five years. The report also noted that employees cite a lack of career path and opportunity to grow, low pay competitiveness, and unpleasant relationships with supervisors as their top reasons for leaving jobs.
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About Derek Gallimore
Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.
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