PH remains a reliable IT-BPM destination – DTI chief
The Philippines remains to be a reliable investment destination for information technology and business process management (IT BPM) companies amid the challenging business environment brought by the pandemic and the rise of new technologies, said Department of Trade and Industry Secretary Ramon Lopez at the 28th Metro Manila Business Conference.
Lopez said that despite the growth in emerging technologies such as artificial intelligence, Philippines is still the “go-to guy” when it comes to IT-BPM, adding that there will still be manpower to run the machines.
Further, Lopez added that IT-BPM firms should focus on upskilling their workforce as these technologies change the nature of jobs needed in the industry.
Data from the Philippine Economic Zone Authority (PEZA) showed that from January to July 2020, registered projects from ITBPM sector grew 37 per cent to PHP11.4 billion amid the global health crisis.
