Robert Walters appoints new leaders to boost EMEA, APAC outsourcing
LONDON, UNITED KINGDOM — Global talent solutions firm Robert Walters has appointed three senior leaders to strengthen its outsourcing operations across Europe, the Middle East and Africa (EMEA) and the Asia Pacific regions.
The new appointments come as the company sharpens its focus on recruitment process outsourcing (RPO), managed service provider (MSP) offerings, and global client success.
Jessica Holt to lead EMEA outsourcing operations
Jessica Holt has been named Managing Director, EMEA—Outsourcing. Based in Manchester, Holt will lead the firm’s RPO and MSP operations across EMEA while continuing to head its global consultancy practice.
She brings over 25 years of recruitment experience, having previously worked with Hyphen, Pontoon, and Capita before joining Robert Walters more than three years ago.
“It’s a wonderful new chapter for me here at Robert Walters, and the growth opportunities ahead of us are significant. My vision is to [revolutionize] how [organizations] hire and engage with talent, delivering significant benefits to clients, employees, the industry, and society,” Holt said.
Hazel Lancashire steps into global client success role
In Singapore, Hazel Lancashire has been appointed Managing Director of Global Client Success—Outsourcing. Lancashire will oversee operational excellence and client satisfaction across all outsourcing engagements globally.
She joined Robert Walters in 2015 and has held several leadership roles, most recently serving as MD Asia Pacific – Outsourcing.
“I’m delighted to be stepping back into a global role to build customer-centric solutions that are agile, scalable, and sustainable amidst ever-evolving talent landscapes and demands,” Lancashire noted.
“I’m looking forward to leveraging my experience across multiple markets to deliver best-in-class service that truly supports our client’s long-term strategic goals.”
Jenny Fulton appointed as Asia Pacific outsourcing head
Taking over Lancashire’s previous role is Jenny Fulton, now appointed Managing Director, Asia Pacific – Outsourcing. Fulton joined the company in 2016 in Hong Kong and moved to Singapore in 2017. She most recently served as Operations Director, where she played a key role in expanding the outsourcing account portfolio across the Asia Pacific region.
“It is an absolute privilege to lead our excellent Asia Pacific team towards our region’s strategic objectives. Together, we will strive for service excellence for our clients, and a supportive environment for all our employees,” Fulton added.
Founded in 1985, Robert Walters operates in 31 countries and employs over 3,600 professionals. The company delivers professional recruitment, outsourcing, and talent advisory services worldwide, helping businesses secure top talent across various industries.
