Sitel Group named a finalist for ‘BPO Solution of the Year’

Sitel Group named a finalist for ‘BPO Solution of the Year’

Global business process outsourcing (BPO) firm Sitel Group has been selected as a finalist in the BPO Solution of the Year Category for Customer Contact Week’s 2020 CCW Excellence Awards.

The CCW Excellence Awards honor, recognize and promote the most innovative contact center solutions, teams and executives who have made a commitment to driving superior contact center and CX performance.

“We’re honored to be selected as a finalist by Customer Contact Week for the BPO Solution of the year category,” said Ryan Maund, Chief Product and Innovation Officer at Sitel Group.

Maund adds, “We’re taking bold leaps toward disrupting the BPO industry and advancing standards in customer experience… This recognition acknowledges the strides we’ve made to transform the industry and provide the best experiences for our clients and their customers.”

Read more here.

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