• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » Stop sharing headsets, call center firms urged

Stop sharing headsets, call center firms urged

The BPO Industry Employees Network (BIEN), a group of BPO employees, has urged call center companies to stop the practice of allowing workers to share headsets. BIEN president Mylene Cabalona said the group had long called for the practice to end because it is unhygienic.

With the coronavirus continuing to spread, Cabalona said companies should stop sharing headsets and enforce proactive measures to uphold workers’ safety. The group also called on the government to strictly enforce occupational safety and health standards to stop the spread of the virus.

The group emphasized that BPO workers are a highly vulnerable population once the Covid-19 begins to spread, and that proactive measures need to be put in place to protect workers’ health and safety.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image