Customer engagement services and multichannel demand generation provider Sykes Enterprises, Incorporated announced that it has been included in the Best of the Global Outsourcing 100 list of the International Association of Outsourcing Professionals (IAOP). The firm has been recognized for being one of the top-scoring firms overall, for being among the companies obtaining the highest score in the area of corporate social responsibility, and for being included in the Global Outsourcing 100 list for over three years.
The Best of the Global Outsourcing 100 list is considered “the premier benchmark against which all outsourcing service providers are measured”, and features firms that have led the development of the industry. Chuck Sykes, the firm’s CEO, said being recognized in the Top Leaders, Top CSR and Multiple Appearances categories proves that Sykes Enterprises delivers on its promises and continues to be the right partner to grow with. Companies included in the Global Outsourcing 100 list are not only leaders but have also led the transformation of the industry in the digital and AI age, said Debi Hamill, IAOP CEO.