Williams Lea acquired by RRD in major support services deal
ILLINOIS, UNITED STATES — Williams Lea, a global provider of tech-enabled business support services, has been acquired by RRD (R.R. Donnelley & Sons Company), a marketing, packaging, print, and supply chain solutions provider.
This acquisition, expected to finalize in the first quarter of 2025, aims to bolster RRD’s business support services.
Enhanced capabilities and global reach
“As the world grows increasingly digital and businesses embrace advanced technologies, integrating Williams Lea’s innovative products and solutions with RRD’s extensive expertise in technology, marketing, and communications enhances the services we provide to clients and creates new opportunities for all of our 7,000 employees worldwide,” said Clare Hart, Chief Executive Officer of Williams Lea.
Williams Lea, a key player in tech-enabled business support for the legal, financial, and professional services sectors, will integrate into RRD’s Digital, Creative, and Business Support Services segment.
“This acquisition closely aligns with RRD’s growth strategy as we look to build upon our business support offerings and achieve the vision of our Digital, Creative and Business Support Services segment,” said Tom Quinlan, President and CEO of RRD. He emphasized that the combined expertise and industry acumen will amplify client engagement strategies and streamline operations.
About the companies
Founded in 1820, Williams Lea stands as the oldest company listed in the Outsource Accelerator’s OA500 index. It serves a global clientele, providing skilled, tech-enabled business support services. With its $1.2 billion annual revenue, Williams Lea maintains a strong presence in 20 countries, employing 7,000 people.
Meanwhile, RRD, generating $5.4 billion annual revenue, operates in 26 countries with over 30,000 employees, delivering comprehensive solutions across the customer journey.
