TaskUs posts record $314.7Mn quarter as AI services grow 28%
- TaskUs Q3 service revenue rose 5.4% to a record $314.7 million.
- TaskUs AI Services revenue grew 27.7% from a year earlier.
- TaskUs raised its 2026 revenue outlook to $1.249 billion to $1.251 billion.
- TaskUs had about 64,700 teammates at the end of the quarter.
NEW BRAUNFELS, UNITED STATES — TaskUs reported record quarterly revenue of $314.7 million for the third quarter, up 5.4% from a year earlier, and raised its full-year outlook. Revenue beat the top end of its guidance by $12.7 million.
AI Services, its fastest-growing line for the seventh straight quarter, grew 27.7% and passed $250 million in trailing 12-month revenue.
Growth outside its biggest client
Excluding its largest client, revenue grew nearly 20% in the quarter, TaskUs said in its earnings release on Nov. 4. Revenue for the first nine months rose 6.8% to $929.9 million.
“Our third-quarter momentum was fueled by 28% growth in AI Services,” said Bryce Maddock, co-founder and chief executive. TaskUs supports developers of autonomous vehicles, robots and frontier AI models in that line. “Our growth strategy is working,” Maddock added.
Digital customer experience revenue growth accelerated for a third straight quarter, to 7.1%.
Margins narrow
Net income fell 16.4% to $26.2 million, and diluted earnings per share fell to $0.28 from $0.34. Adjusted EBITDA fell 6.8% to $59.1 million, and the adjusted EBITDA margin slipped to 18.8% from 21.2%.
Operating cash flow was $30.7 million. TaskUs ended the quarter with $189.7 million in cash and $100.0 million of undrawn revolving credit.
TaskUs had about 64,700 teammates at the end of the quarter. It was named a Leader in Everest Group’s Trust and Safety Services PEAK Matrix for the fourth year in a row.
Outlook raised
TaskUs now expects 2026 revenue of $1.249 billion to $1.251 billion, up $20 million at the midpoint. It expects fourth-quarter revenue of $319 million to $321 million.
It also raised its full-year adjusted free cash flow outlook by $5 million to $120 million at the midpoint, and expects an adjusted EBITDA margin of about 19%. Year-to-date adjusted free cash flow reached $101.6 million, or 58% of adjusted EBITDA.
“We remain well-positioned to drive profitability and fund our AI transformation,” said Rishabh Khemka, chief financial officer.
The results follow a second quarter in which AI Services grew 26%, as we reported.
What it means for buyers
TaskUs is growing fastest in AI work such as data annotation and content moderation, while its core customer experience business picks up more slowly. Buyers comparing providers can review OA’s list of the top BPO companies worldwide.
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