News » Accenture tops list of ServiceNow Services Providers

Accenture tops list of ServiceNow Services Providers

Professional services firm Accenture has been ranked first among 14 providers in the 2019 ServiceNow Services Providers list by business analytics firm HFS Research. According to Ollie O’Donoghue, research vice-president at HFS Research, Accenture leads because of its ability to innovate and deliver superior outcomes for clients.

With its strong partnership with ServiceNow, it has provided customers with high-value solutions and services, said O’Donoghue. Accenture’s clients also highlighted the firm’s ability to bring talent and scale to a highly competitive market, backed by strong account management and a clear roadmap for future investments to establish capability further.

The HFS report highlighted Accenture’s client references, talent, and partnerships. Jason Wojahn, senior managing director and global ServiceNow platform lead at Accenture, said the company’s high customer satisfaction ratings suggest that it has invested in the most important areas of the strongest value to their clients.

The HFS report evaluated the ServiceNow service providers based on their ability to execute, innovation capability, and voice of the customer.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.