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News » ArvatoConnect joins Nunatak for innovative AI solutions

ArvatoConnect joins Nunatak for innovative AI solutions

Photo from ArvatoConnect

DATCHET, UNITED KINGDOM — Outsourcing firm Arvato Connect has announced a partnership with Nunatak, a sustainable digital growth advisory firm, to develop cutting-edge AI solutions. 

ArvatoConnect, Nunatak’s new offerings to clients

Nunatak will offer its expertise in digital strategy, organizational change, innovation management, and sustainability.

The firm is expected to boost ArvatoConnect’s abilities to help clients in their digital transformation journeys. The partnership further cements ArvatoConnect’s vision of helping businesses thrive in the digital age.

ArvatoConnect recognizes the need to invest in intelligent automation, including AI and robotic process automation (RPA), to differentiate its offerings and deliver enhanced service outcomes. 

The collaboration aims to address gaps in the current market and tailor products to meet clients’ evolving challenges.

ArvatoConnect, Nunatak to balance human and AI

“Our clear strategy on investing in digital solutions to drive growth, versus a focus on high volumes of offshore seats, reassures our clients, both current and future, that they can remain cost-effective and efficient, whilst still delivering the best outcomes for those that matter most,” said James Towner, Chief Growth Officer at ArvatoConnect

He noted that their pact with Nunatak aligns with their mission to find the balance between automation and the human touch.

While these technologies handle repetitive tasks, the human worker handles more complex and unique inquiries that require empathy.

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