Baguio City Council summons Sitel on redeployment issues

Baguio City Council

The Baguio City Council will invite Sitel officials and employees to meet regarding the alleged redeployment scheme that the employees of the business process outsourcing (BPO) firm have been complaining about. The move comes as a group close to 1,000 call center agents sought the help of the city council over the alleged redeployment program. Sitel had already denied the allegations by its employees, saying the company remains to be firmly committed to complying with Philippine labor laws. Recently, Sitel inaugurated its fourth site at the SM Baguio Cyberzone. Baguio City councilman Arthur Allad-iw said the council wants to know the precise facts to come up with appropriate recommendations.