BPO industry players positive on hitting USD25bn revenue target this year

The Philippine business process outsourcing (BPO) industry will be able to achieve the USD25bn total revenue target for this year, according to an official of the National ICT Confederation of the Philippines (NICP). NICP vice president Samuel Matunog, who is also president of ICT Davao Inc, told Sun.Star Davao that the revenue target of USD25bn for this year is reasonable enough and that industry players in the Davao Region have expressed confidence that the industry will meet the target by the end of the year. In 2014, the Philippine BPO sector posted USD18.9bn in total revenue. Matunog said the industry has enough ready and trainable pools of talent that can address the bullish demands of BPO locators. In Davao, the BPO sector generated some 34,000 jobs by the end of last year.