News » Content moderation outsourcing continues to boom

Content moderation outsourcing continues to boom

Content moderation outsourcing continues to boom in the Philippines according to officials of business process outsourcing firm TaskUs. The company, which describes itself as a “customer experience” agency, revealed that it has quadrupled its workforce to 8,000 from just 1,900 in 2014 due to content moderation clients. Sol Rellita, operations director of TaskUs, disclosed that Western culture has made the Philippines a prime location for content moderation, which protects millions of innocent users from experiencing offensive content. TaskUs has in-house psychologists to help employees deal with the effects of the job on their mental well-being and operates in six offices. Its Cavite office is among the biggest and features gaming areas, a sleeping lounge and sitting nooks.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.