• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » COVID-19 ‘to impact’ BPO revenue

COVID-19 ‘to impact’ BPO revenue

COVID-19 ‘to impact’ BPO revenue

Industry group IT-Business Process Association of the Philippines (IBPAP) will review growth projections of the country’s business process outsourcing (BPO) sector to consider the impact of the COVID-19 pandemic.

Current revision plans indicate that the acceleration in BPO revenue and employment growth last year will be threatened by COVID-19. Last year, revenues from the sector grew 7.3% year-on-year to $26.3 billion from $24.5 billion a year ago.

Before the pandemic hit, BPO companies already lowered their revenue and employment projections last December, taking into account various developments. Such developments include the rise of artificial intelligence, as well as investor hesitations due to government plans to reduce tax perks in the sector.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image